FAQs

What are your opening hours?

The office is open Monday to Friday 08.30-17.30 and the temp division is on call at all other times

When will I get paid?

As a temporary worker you will normally receive your payslip via email on a Tuesday and the funds will transfer into your bank account on a Thursday.

Do you recruit outside of the local area?

Yes we do and we have many clients with branches throughout the country.

How long does the registration take and what do I need to bring?

Depending on the nature of the role you are applying for registrations can take anything between 1 and 3 hours to complete.  You must bring original proof of identity in the form of either your passport, National Identity card or your full Birth Certificate.

How do I send my CV to NextGen?

• For a permanent role in a semi-skilled or skilled environment please send your CV to ben@nextgenrecruits.co.uk.
• For temporary work or a role in manufacturing or distribution then please email info@nextgenrecruits.co.uk.

When do I have to get my timesheets to the office?

All timesheets must be at the office by 10.00hrs on Monday morning.  This can be via the post, through the letterbox, emailed or sent via text message with a picture.  Failure to get the timesheets to us by this time may result in your pay being delayed.

What is AWR?

AWR is an acronym for the ‘Agency Workers Regulation’ which came into force in 2010. This government legislation is designed to protect agency workers from bad employers.

Go to the ACAS website for further details

What is the living wage?

From 1 April 2024, the minimum wage is £11.44 per hour for people aged 21 and over, £8.60 for 18- to 20-year-olds, and £6.40 for 16- to 17-year-olds and apprentices aged under 19 or in the first year of their apprenticeship.

Find out more from the Government website

Do I have to pay to join NextGen Recruits?

You should never have to pay to join a recruitment agency and if you have you should report this immediately to the authorities by calling Crime Stoppers on 0800 555111.

Visit the Crime Stoppers’ website for more

What is Stronger Together?

Stronger Together is a multi-stakeholder initiative aiming to reduce Modern Slavery, particularly hidden forced labour, labour trafficking and other third party exploitation of workers.

Visit the Stronger Together website

Can I work for NextGen?

We are always on the lookout for talented and dynamic people to join our growing team of professionals.  If you have sales and service experience, a real sense of urgency, a keen eye for detail and a can do attitude to life, then we would be delighted to hear from you.

 

Are there any other NextGen branches?

At this time we are operating out of our offices in Devizes but we have plans to expand the business into other locations.